Sales conditions

General terms
These conditions apply to the sale and supply of products listed on the FELCO AFRICA Official Online Shop operated by the Subsidiary of FELCO SA in SOUTH AFRICA:

FELCO AFRICA, Unit 2, Cedras Park, Cincaut Rd, Saxenburg Industrial Park Blackheath, Cape Town. 7581.
General inquiries and info:
Phone: +27 905 1890

- Prices are in South African Rands (R).
- Prices are inclusive of 15% Value added tax.
- Price will include courier costs if value of transaction is higher than R3 000,00
- Prices and conditions are subject to change without notice.


Payment terms
- Payment is requested upon order confirmation.
- Credit card is the sole payment method.


Applicable law
Any contract between FELCO AFRICA and a buyer is interpreted under the laws of the South Africa.

Order processing and shipping
- Based on availability, orders received are shipped next business day from our warehouse in Blackheath, Cape Town.
- As we are processing your order as quickly as possible, we are not able to accommodate order cancellation.


Claims for shortage and damage
All claims for quantity discrepancies, damages or lost shipments of the goods are the responsibility of the buyer.
Claims for shortages in the delivery are not accepted unless they are made within 24 hours of receipt of goods.


- All FELCO products are guaranteed against manufacturers’ defect.
- Any product found to be defective within one year of date of purchase will be repaired or replaced once the product along with the original bill of purchase has been returned to FELCO AFRICA.
- FELCO AFRICA. is the sole determiner of product defect.
- FELCO AFRICA. shall not in any event be liable for costs of any special, direct, indirect, incidental or consequential damages to anyone by reason of fact that such product does not conform to this warranty.