Terms of use

 Terms and conditions of use of the website of FELCO SA

I) Introduction

Thank you very much for visiting the website of FELCO SA (hereinafter ‘FELCO’), Rue des Mélèzes 4, 2206 Les Geneveys-sur-Coffrane, Switzerland. Please review its terms and conditions of use. By browsing the website, you tacitly accept these terms and conditions.

FELCO only manages the content of the website at (hereinafter the “main website”) and has authorised other companies to manage information specific to the countries concerned (hereinafter the “local content”), particularly through its dealers (including subsidiaries). The fact that the “local content” of the FELCO website contains information or includes content featuring on the “main website” does not make FELCO liable in any way. In particular, FELCO shall not be liable and no guarantee or commitment in respect of the creditworthiness or financial position of its dealers (including subsidiaries) may be inferred from the support or appearance of support of FELCO to its dealers (including subsidiaries) or the presence of any content relating to FELCO on the website with “local content”.

The companies that manage “local content” are entities that are distinct from FELCO and are governed by the laws of their respective countries.

II) Legal information

Object and content of the website

The information and material on this website are only presented in order to provide general information about FELCO and its dealers (including subsidiaries). FELCO reserves the right to revise, supplement or delete content without notice for any reason at any time. It shall not be liable for the consequences of such changes.

Further, insofar as this website contains declarations about future developments, these may be contingent upon factors out of the control of FELCO. Consequently, the company shall not be liable for any changes or the non-realisation of those developments.

FELCO reserves the right to revise the legal information contained in this document at all times. In the event of subsequent visits, users are responsible for verifying the changes that have occurred in the contents and terms and conditions of use.

Copyright and intellectual property rights

This website and any information contained in it (text, images, photographs, logos, characters, videos, drawings, graphics, symbols, names, product denominations, processes, technologies, including the FELCO trademark) are protected by copyright (particularly the Swiss federal copyright law LDA) and are the property of FELCO.

The FELCO trademark is protected in Switzerland and in the countries in which FELCO products are marketed, under the Swiss federal law on trademark protection (LPM).

Users may view, download and reproduce the documents provided on this website for their personal use or use within their company only. Dealers (including subsidiaries) of FELCO are further authorised to make electronic copies of the data contained on this website and print them for their customers or networks.

No content of this website may be used without first securing a licence or right of use from FELCO.

Third-party websites

This website may contain information or links to third-party websites over which FELCO has no control. FELCO shall therefore not be liable for the content or accuracy of those third-party websites or for the legal content or accuracy of those websites. Users are responsible for accessing those websites.


Users may use the website to send emails to FELCO and its employees. Such emails shall be sent at the risks of the user. Contractual information shall not be binding if sent via the website.

Guarantee and liability

FELCO makes every effort to ensure that the information on its website is accurate; however, it cannot guarantee that it is complete, valid and relevant. The company shall therefore not be liable for the implicit or explicit content of the information published. In no event shall the images or information contained on this website constitute a direct or indirect contractual offer. Further, FELCO shall not be liable for any direct or indirect losses resulting from the use of the website or impossibility to access it.

That disclaimer of liability also applies to damage due to viruses or other harmful programs, including the loss of data. The user is responsible for the use of this website.

Firm offers

None of the offers made by FELCO, both on the main website and on websites with “local content”, shall be binding on FELCO. They may not therefore be used against FELCO, which reserves the right to revise, supplement or delete such offers temporarily or permanently without notice at any time.

III) Data protection

Data collection and cookies

Neither the main website nor the websites with “local content” contain any spyware designed to collect data from the user’s computer.

On the other hand, the website uses temporary and permanent cookies to collect miscellaneous information about the use of the website. Please note that these cookies are managed by third parties independent of FELCO. FELCO shall not be liable in any event for the management of cookies by said independent third parties.

Thus, during the use of the website, some information (“traffic data”) may be collected, namely the IP address, the name of the user’s computer, browser information and the domain reference name of the reference website visited by the user. The data shall not however include anything that could identify the user personally. They may be used to analyse and improve the website.

Both the main website and the sites including the “local content” of FELCO use temporary and permanent cookies to make the website easier to use. The data may and will also be used to improve the website, for marketing purposes or for statistical analyses.

Processing and use of the data

The information stored in cookies (including the user’s IP address) may be given to the different service providers who help manage the website of FELCO or analyse the data obtained in Switzerland or elsewhere. It shall then be recorded and processed on those servers. The suppliers may, where applicable, forward the information to third parties in Switzerland or elsewhere, for the sole purpose of carrying out marketing analyses or for the management of the website of FELCO. The information shall not be given to third parties for advertising purposes other than those relating to FELCO.

The traffic information generated by Google Analytics shall be governed by the confidentiality policy of Google and transferred and stored in servers located in the USA.


Users who wish to sign up for the newsletter will be asked for personal information (such as their email address). That information shall be processed in compliance with applicable laws and regulations (in Switzerland or the relevant countries). By signing up, the user accepts that the data may also be sent to companies of the Flisch group or service providers who help manage the FELCO website or analyse the data obtained in Switzerland or elsewhere. The information shall not be forwarded to third parties for targeted advertising purposes.

The user can unsubscribe at any time by clicking the unsubscribe link contained in each newsletter.

Security measures

Sensitive personal data are sent in encrypted form, using SSL. However, the transfer of data on the Internet is not entirely secure and the security of the transmitted data cannot guaranteed in any case.

Responsible bodies

The body responsible for collecting personal data is Flisch Management Holding SA of Rue des Mélèzes 2, 2206 Les Geneveys-sur-Coffrane, Switzerland. Personal data are processed in accordance with applicable legislation, particularly the federal data protection law (LPD).

Applicable law and place of jurisdiction

Any dispute shall be governed exclusively by the laws of Switzerland.  The parties agree to bring any dispute solely before the ordinary courts of Neuchâtel.