Sales conditions

General terms
These conditions apply to the sale and supply of products listed on the FELCO USA Official Online Shop operated by the Subsidiary of FELCO SA in the USA:

Pygar Inc. ,5470 Shilshole Ave NW Suite 302 Seattle, WA 98107-4958
General inquiries and info:
Phone: 206-258-2901 - Fax: 206-258-2620

- Prices are in US dollars (USD).
- Prices are shown without taxes.
- If required local sales taxes are applied.
- Prices and conditions are subject to change without notice.


Payment terms
- Payment is requested upon order confirmation.
- Credit card is the sole payment method.


Applicable law
Any contract between PYGAR USA Inc. and a buyer is interpreted under the laws of the State of Washington.

Order processing and shipping
- Based on availability, orders received are shipped next business day from our warehouse in New York State.
- As we are processing your order as quickly as possible, we are not able to accommodate order cancellation.


Claims for shortage and damage
All claims for quantity discrepancies, damages or lost shipments of the goods are the responsibility of the buyer.
Claims for shortages in the delivery are not accepted unless they are made within three business days of receipt of goods.

- All FELCO products are guaranteed against manufacturers’ defect.
- Any good found to be defective within one year of date of purchase will be repaired or replaced once the good along with the original bill of purchase has been returned to PYGAR USA Inc.
- PYGAR USA Inc. is the sole determiner of product defect.
- PYGAR USA Inc. shall not in any event be liable for costs of any special, direct, indirect, incidental or consequential damages to anyone by reason of fact that such product does not conform to this warranty.