FAQ

We use our cable cutters in a saltwater environment and noticed that the blades can become rusty. What can we do to avoid this?

Cable cutter blades are made of steel and it is normal that they can rust when in a humid or wet environment, especially one with saltwater.  To reduce rusting, the blades should be dried and greased after every use.

Do you have a comparative study showing the cutting rate between manual pruning shears and electric pruning shears?

FELCO does not have a comparative study regarding the cutting rate between manual pruning shears and FELCOtronic pruning shears. We can however assure that the cutting rate is similar between the two models. However, it is far more challenging and fatiguing to cut as many hours in a row with a manual shear as with an electric one.

How can I re-sharpen the blade of my FELCO 600 saw?

It is not possible to re-sharpen the blades of our saws (FELCO 600, FELCO 621, FELCO 611, FELCO 630, FELCO 640) as this would reduce their hardness.
If the blade does not cut in a clean way anymore it is necessary to change it.  All FELCO saws have replacement blades available.

How can I unjam my pruning shear?

Oil the spring and the space between the blade and the anvil-blade often, we recommend daily.

How do I find and order spare parts for my FELCO tool?

1) Identify the FELCO tool you have – FELCO tools have their model numbers engraved, molded, forged into the tool (i.e. FELCO 2, FELCO 200, FELCO 621, etc.)

2) On FELCO.com go to the “Our Products” drop down menu at the top of the homepage, then from the drop down menu select the product category that corresponds to your FELCO tool (i.e. Pruning Shears, Loppers, etc.).

3) At the product category page find your FELCO tool by scrolling down the page or going to the list of tools on the next page.  Once you find your FELCO tool, click on it to go to your FELCO tool product page.

4)  At the FELCO tool product page for your tool, scroll down to the page until you see the technical drawing with exploded spare parts view for your tool and find the spare part you require.

5) On the left-hand side of the technical drawing use the drop down menu below “Choose your part” to select the spare part or parts you require and put them into your basket to order or print out a list of parts.

6) Order and purchase the parts on the FELCO.com website or through your local official FELCO dealer.

7) If you cannot find your FELCO tool on the site or the spare part, please contact FELCO directly at info@felco.com  Please send as much information as possible with your spare part request, including ideally a photo of your FELCO tool if you cannot identify it.

How should I maintain my pruning shears?

1) Clean the blade with a dry cloth after each working day.

2) Oil the spring and the axel of the revolving handle daily.

3) Sharpen the blade when cutting requires increasingly more effort. Adjust the blade and the anvil-blade when the cut is no longer clean.

I have a pacemaker can I use one FELCtronic electric pruning shears?

It is strongly recommended not to use an electric pruning shears when you have pacemaker. Electric pruning shears can potentially cause a malfunction of the pacemaker.

I would like to know where I can purchase FELCO tools. Can you please provide me with contact details of local FELCO retailers?

FELCO has many local distributers and subsidiaries. You will find their addresses by going to the “Our Dealers” section of the website or contacting us by email or phone per the details at the bottom of our home page.  Please don't hesitate to contact our dealers or FELCO as we are happy to provide you with the details of your nearest FELCO retailer.

Is it possible to cut live electric cables or wiring with FELCO tools?

Our tools are not ment to cut live electric cables. It's important that the cable is not under tension when cutting it.

Is it possible to sharpen the blade of cable cutters? If yes, with what?

In general it is not necessary to sharpen cable cutter blades. If the user cuts a high number of spring steel wires, one of the hardest materials, it is recommended to sharpen the cable cutter blades after 500 cuts. The FELCO 902, FELCO 903 or FELCO 904 should be used.

Is it possible to work with the electric pruning shear FELCO 801, 811, 820 while it is raining?

Yes, but the battery must be protected, should therefore be worn under the water resistant clothing of the user.

It is impossible to open the thumb catch of my new pruning shears. What can I do?

During transportation, pruning shears can receive a shock which can jam the thumb catch. Try to unblock it with the correct sized screwdriver or return the tool to our agent for an exchange.

My pruning shears are difficult to open as the thumb catch too tight. What can I do?

Please squeeze the two handles together in your hand, then with your other hand you should be able to open easily the thumb catch.  After some use the thumb catch should be easier to open, however if it continues to be difficult you can slightly loosen the thumb catch with a socket wrench #7 or the FELCO adjustment key.

My pruning shears were outside all Winter and look very bad. What can I do?

1) Clean your pruner with a metallic brush or a rust removing rubber block
2) Take apart the pruning shears and clean the adjusting system components
3) Grease all components completely
4) Reassemble the pruning shears and adjust them according to the instructions mentioned on the packaging card or see our videos in the Service section of our website under “Maintenance” which are also available on the official FELCO tools YouTube channel

The revolving handle of my pruning shear gets out while pruning. What can I do to avoid this?

To address the revolving handle coming off while pruning please ensure that all fingers are placed on the revolving handle. The index should not be put on the blade handle. If this issue continues to persist after proper usage, please see your local FELCO dealer for further support.

The thumb catch of my Pruner FELCO 4 closes while pruning. What can be done to fix this?

As the thumb catch of the FELCO 4 can be riveted, you will need to hit the riveted thumb catch directly with a hard-rubberized hammer. But please be careful not to use too much force as too much impact can also jam the thumb catch.  Other FELCO 4 thumb catches that are screwed in will just need to be re-screwed in or changed for a new thumb catch.  Please see the “how to change a thumb catch video” on the official FELCO tools YouTube channel.

What can be done to avoid the thumb catch closing while pruning?

Following points could create this effect:
- Incorrect screw adjustment of the thumb catch.
- The spring (ref. 2/13) under the thumb catch is damaged or missing or was assembled on the wrong side during a service.
The spring 2/13 has to be replaced if it is damaged or missing.

What differentiates the FELCO 2 and FELCO 8 pruning shears?

The difference between FELCO 2 and FELCO 8 does come from the quality of the tool or in the usage. The handles of the FELCO 8 are more ergonomic as the cutting head offset to naturally extend the forearm and reduce potential muscle strain. Although the FELCO 8 is designed to be more ergonomic, we recommend users to try both models in their hand to determine which model best suits their hands and pruning needs. Each FELCO model is different and it is difficult to recommend FELCO pruning shears without trying them to understand how they fit in the hand, what type and diameter of material will be cut and the average amount of use.

Which spare blade can be used on a FELCO 1?

The FELCO blade 2/3.